Cancellation Policy

One-time cleanings

A scheduled one-time cleaning can be rescheduled or cancelled at no charge up to 24 hours before your route date. Inside that 24-hour window we may not be able to pull the stop from the route, so a late-cancellation fee can apply — but a cleaning is only ever marked completed and charged as delivered after our technician has actually cleaned your cans.

Multi-clean packages

Unused cleanings in a multi-clean package remain available for 12 months from purchase and can be rescheduled at any time.

Monthly subscriptions

Monthly service can be paused or cancelled at any time from your customer portal. Cancelling stops future billing; the current paid period is still serviced. We do not prorate a period already billed.

Service issues

If a cleaning did not meet expectations, contact us within 48 hours and we will re-clean the affected cans at no charge.